Testimonials

  • B Bolton Has His Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Collected my used tourer on Thursday 26th May. Due to unfortunate circumstances I had problems on my first use (my fault entirely) . Theses problems resolved by Phil , Rob and Matt. Other companies could learn a lot about "customer service" from them. A credit to your company. I'll not hesitate in singing the praises of The Caravan Company.
    Thank you for making my first caravan experience so enjoyable.

  • Mr & Mrs Findlay Have Their Say


    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Customer service was excellent,as this is our first time,the information at hand over was valuable.
    The presentation was immaculate,
    We are very pleased with the caravan

  • R. Garwood Has His Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Very impressed by the customer service, and the clean condition of the caravan, inside and out.
    The caravan was serviced, extremely well presented, and the advice/assistance given at handover was very helpful..
    The flowers for my wife was a very nice touch, and our overall experience buying the caravan from you was very pleasant, in fact it was first class.
    We are very pleased with the caravan, and the starter pack was an added bonus.
    We would recommend your company to anyone for good products and first class service Thank you.

  • T Skinner Has His Say

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: We picked up our Lunar caravan yesterday and cannot speak highly enough about the service we received from The Reading Caravan Co. From Pat in Sales to Eric who did our handover for us we have been very impressed. Everyone was extremely friendly and knowledgeable and to top it all, my partner received a lovely arrangement of flowers. How's that for service.

  • T Reed Has His Say

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Just picked up our new(2nd hand) caravan from Wimborne. Brilliant service from all the staff, nothing too much trouble very patient with an old geezer like me .Many thanks!

  • D Hall Has His Say

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Just to thank Steve and co in the service centre and our sales lady for a very enjoyable afternoon as we collected our Bailey Pegasus 624. Your service was 1st class. Many thanks. Dale and Christine

  • M. Powers Has His Say

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: We were after a new caravan and were let down by a local company ,I made contact with the Caravan Company at Northampton and liaised with Andrew Scott the director, he request we travelled down to see him and I'm so glad we did, in a nut shell he was a man of his word and really did look after us. We ended up ordering a brand new caravan and we're given a very fair price for our part exchange.
    We have now collected our new van and we were dealt with by Matt again an excellent service all round, my wife even received a bouquet of flowers.
    Even though it is a 180 mile round trip for us I will never go anywhere else in the future and would highly recommend the Caravan Company to anyone.

  • Have Your Say- N Rowe

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Excellent pre & after sales service. Just recently brought a used van from Finedon. Phil Thompson is an excellent man to deal with, very knowledgeable and helpful. Would recommend.

  • Have Your Say- M Brooks

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Purchased our first caravan in April from your Northampton branch (Bailey ranger GT60) It was great to deal with someone who actually owns a caravan and gave us great advise with a full demo being new to caravanning. Used it twice already with no problems.

  • Have Your Say- S Horobin

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: We bought our first caravan last year and absolutely love it. Great value for money, customer service was of excellent standard. Never pushed for a sale and so helpful about our requirements and informal of designs and specifications. Especially on towing weight. Caravan was presented to us as if it was brand new and given detailed instruction about the caravan prior to towing. After sales was excellent, any issue was never a problem. We can not fault the caravan company and would go back when ready for the next caravan.

Older EntriesNewer Entries
© 2018 The Caravan Company. All rights reserved.