Testimonials

  • A Yorke Has His Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Excellent to do business with. All the staff are very helpful, especially Phil. Our new caravan was spotless. They gave us a really good part ex on the awning. I would recommend Finedon Caravan Company to anyone who is buying first time or changing their caravan they also have quality pre-used items on site. We definitely will be having our caravan serviced here. Simple things like hot drinks while looking around and a bouquet of flowers for the wife when collecting our new caravan was a really nice touch.

  • D & S Farmer Have Their Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: WE HAVE JUST COMPLETED THE EXCHANGE ON AN UPDATED CARAVAN FROM YOUR DORSET BRANCH. DOUG HANDLED THE DEAL AND WE WERE EXTREMELY IMPRESSED BY HIS FRIENDLY AND HELPFUL ATTITUDE AS WE WERE INITIALLY TOTALLY UNDECIDED ABOUT WHAT WE WANTED TO PURCHASE. DOUG SPENT A LONG TIME SHOWING US VARIOUS CARAVANS AND MAKING HELPFUL SUGGESTIONS AND WE FINALLY DECIDED ON A COACHMAN. AT NO TIME DID WE FEEL UNDER PRESSURE AND DOUG ENSURED WE ENDED UP WITH EXACTLY THE RIGHT CARAVAN.

    THE CARAVAN WAS TURNED OUT BEAUTIFULLY FOR COLLECTION AND ONE OF THE ENGINEERS WENT THROUGH EVERYTHING CAREFULLY TO ENSURE WE WERE UP TO SPEED ON ALL THE GADGETS.

    WE HAVE NO HESITATION IN RECOMMENDING THE CARAVAN COMPANY, AND WILL CERTAINLY USE THEM AGAIN IN THE FUTURE.

  • J Paget Has Her Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: I was very impressed with the assistance I received from the owner Andrew and his Branch Manager after I had a problem with my part exchange caravan, they pulled out all the stops to sort the problem out, even calling me at home to reassure me they were working on the problem, they even let us have our new caravan before it was completely sorted as we had booked to go on holiday the following day. I would recommend them to anyone who is thinking of buying a caravan to go to the Caravan Company especially Northampton, although, I am sure their other branches are just as helpful. Many thanks to you Andrew and your staff for all the help you gave us. Regards to you all, J.

  • S Luther Has His Say…

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Rhys and Matt at your Northampton branch were extremely helpful. This was our first caravan purchase and they were willing to spend a considerable amount of time in assisting us to choose the perfect caravan to suit our needs. The handover was very thorough and extensive, especially as we were complete novices to the world of caravanning.

  • J Le Marquand Has His Say….

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Very good service Phil was brilliant taking us through our caravan very pleased with it .rate everything a 10 +

  • M Hooper Has His Say…


    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Matt and his staff could not have been more helpful and courteous. We have just purchased a used caravan and could not be more pleased,

  • R & A Holly Have Their Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: We have just purchased our very first caravan at your Reading branch, The service we received from all your staff was excellent. We met Damian first who checked our vehicle weight to ensure that the van we purchased would be correct for our car. He found us the perfect van for our use and organised its service and arranged for us to be shown over the van completely before we took it away. Roger done the handover and was thorough and patient ensuring that we were totally happy with the van. Steve in the service area was a great help finalising the things that were totally new to us. We then were dealt with by Ashley for the payment again in a very pleasant and helpful manner.

    As both my husband and myself are over 70 , we were extremely appreciative of all your staffs care and attention. Please pass on our most grateful thanks to all of them. We look forward to using the company for our awning and any other items we may require in the future. We will be recommending you to all our acquaintances.

  • D Houston Has His Say

    Dear Andrew and Matt.
    Never before have I purchased anything without first viewing. As you can imagine I was a little nervous as to what lay ahead of us on the journey to Finedon.
    I need not have worried for as soon as I entered the "yard" and subsequently the reception area I knew that all would be well. Your welcome
    was greatly appreciated as was the coffee and the use of one spotlessly clean toilet, a rare thing these days.
    Thanks also for opening up for us early as it did allow us to get on out way at a respectable time. Sadly we only discovered that the 5.30 sailing ws actually the 15.30 after we left you. However I have to report that had we departed at 08.00 we quite possibly could have made the 15.30. As it was we had a 3 hour wait and there's not a lot to do in Cairnryan on a tuesday evening!!!!
    Anyway we arrived home at exactly 11.00pm and today (back at work) we're absolutely exhausted.
    The caravan is just what we wanted. Its a more up to date version of what we sold two and a half years ago. We were sorry we sold it but not anymore.
    A special mention to Matt. Your professionalism and customer service skills are second to none. Nothing was too much bother and we greatly appreciate it.
    Once again, thanks for a great day all round, it was a pleasure meeting you all.
    Dallas & Heather

  • C Hood Has His Say….

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 4

    Comment: We dealt with Chris in the Dorset site and we are very happy with the Caravan we bought.
    We had a coupl of issues when we were on our first trip out with it, but the telephone support e the company gave us was second to none. This was nearly 2 years ago now and we're just about to set out on another two week jaunt, travelling to places we've not been to before. We have spent more nights in our caravan in the last two years, than we had in over seven years in our tent. It's opened up the world of weekends for us.

  • C Gilks Has Their Say….

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Excellent customer service, second van we have bought here and will go back again in the future. Well recommended, they do what they say and more, love our caravan.

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