Testimonials

  • M Keeley & M Kingscote Have Their Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Very helpful company to deal with.made our first caravan purchase very easy.a very professional company who go the extra mile to help.we were helped by Phil throughout the process and found him very friendly and knowledgeable.

  • K Wainwright Has Her Say

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: I am completely new to caravanning and I was made to feel especially welcome by Phil.
    I was given lots of time to have all my questions answered. He went out of his way to see I was ok and that understood as much as possible, giving lots of advice. I'm sure I took up lots of his time and he never made me feel I was inconveniencing him. I would highly recommend the Caravan Company and especially Phil. Thanks for looking after me it was much appreciated.

  • O Flanagan Has His Say

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: We collected our caravan yesterday that Phil had sold us in the Northampton branch. His customer service could not have been better at the sale or the hand over. We will recommend them to anybody wanting a new caravan. Easy friendly and nothing was too much trouble. Even though the manager was busy he still took time to talk to us and thank us for our business. When I'm looking to change caravans again I will be there straight away. Looking forward to their site being made bigger so we can go over and look in the shop. Thanks again.

  • P Painter Has His Say…

    CUSTOMER Information:
    Name: Paul Painter
    E-mail:
    Telephone:
    Customer House Number:
    Customer Postcode:
    Your Question: To Mike Pat and Steve, Many thanks for the good service given, a pleasure dealing with you all, and a good in depth hand over. Regards Paul Painter.

  • R. Cox Has His Say…

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Just like to thank Phil for his help with selecting and purchasing our caravan, great service and well please with the service provided. Caravan was ready and waiting on collection day, Phil went through the caravan showing how everything works.
    Would have no problem in recommending you to friends and using you again.
    Top service
    Thanks
    Rob & Jenny

  • Mr & Mrs Caddy Have Their Say…

    Dear Damian,

    I am writing to thank you for pointing us in the direction of the Sterling Eccles 2 Berth Caravan. It was a very clever move on your part, and, of course, way above what we should spend, however we could not resist a towing caravan in such mint condition.

    It is way above anything we could have hoped for, and we shall fully indulge ourselves in all its luxuries when we do eventually go on holiday.

    Thank you for your enthusiasm and knowledge about car-towing abilities. We enjoyed meeting you and those whom we met dealing with our caravan. Please pass on this letter to Eric.

    Yours Sincerely,

    Mr & Mrs Caddy

  • Mr & Mrs Rainbow Have Their Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Phil Thompson, at your Finedon branch, dealt with our sale and part exchange. We found him to be very thorough, professional and patient. He was very friendly and put us at our ease and it was a pleasure to deal with him. Thanks Phil

  • A Yorke Has His Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Excellent to do business with. All the staff are very helpful, especially Phil. Our new caravan was spotless. They gave us a really good part ex on the awning. I would recommend Finedon Caravan Company to anyone who is buying first time or changing their caravan they also have quality pre-used items on site. We definitely will be having our caravan serviced here. Simple things like hot drinks while looking around and a bouquet of flowers for the wife when collecting our new caravan was a really nice touch.

  • D & S Farmer Have Their Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: WE HAVE JUST COMPLETED THE EXCHANGE ON AN UPDATED CARAVAN FROM YOUR DORSET BRANCH. DOUG HANDLED THE DEAL AND WE WERE EXTREMELY IMPRESSED BY HIS FRIENDLY AND HELPFUL ATTITUDE AS WE WERE INITIALLY TOTALLY UNDECIDED ABOUT WHAT WE WANTED TO PURCHASE. DOUG SPENT A LONG TIME SHOWING US VARIOUS CARAVANS AND MAKING HELPFUL SUGGESTIONS AND WE FINALLY DECIDED ON A COACHMAN. AT NO TIME DID WE FEEL UNDER PRESSURE AND DOUG ENSURED WE ENDED UP WITH EXACTLY THE RIGHT CARAVAN.

    THE CARAVAN WAS TURNED OUT BEAUTIFULLY FOR COLLECTION AND ONE OF THE ENGINEERS WENT THROUGH EVERYTHING CAREFULLY TO ENSURE WE WERE UP TO SPEED ON ALL THE GADGETS.

    WE HAVE NO HESITATION IN RECOMMENDING THE CARAVAN COMPANY, AND WILL CERTAINLY USE THEM AGAIN IN THE FUTURE.

  • J Paget Has Her Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: I was very impressed with the assistance I received from the owner Andrew and his Branch Manager after I had a problem with my part exchange caravan, they pulled out all the stops to sort the problem out, even calling me at home to reassure me they were working on the problem, they even let us have our new caravan before it was completely sorted as we had booked to go on holiday the following day. I would recommend them to anyone who is thinking of buying a caravan to go to the Caravan Company especially Northampton, although, I am sure their other branches are just as helpful. Many thanks to you Andrew and your staff for all the help you gave us. Regards to you all, J.

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