Testimonials

  • N Lloyd Has His Say…


    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: I purchased a Compass Corona 540 Caravan from Phil Thomson at your Finedon branch in September 2016. We are really happy with the quality and have been away a few times and are looking forward to many more trips. The lock on the bathroom broke and I could not find one anywhere, and once again Phil sourced one, which I collected today. I just want to say a big thank you to your Company and especially Phil who once again has given fantastic customer service and we will without doubt recommend your company to all our friends and fellow caravanners! Thanks again Nigel Lloyd

  • L Clayton Has His Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: We just wanted to take the opportunity to thank you for the great experience we had whilst buying our new caravan from the Northampton dealership, from initially meeting with Andrew who made us feel at ease and welcome to the great service and handover from Phil. We could not be happier with our new van and will certainly be back to purchase from you in the future. Thank you for a thoroughly stress free experience. Lee & Steve

  • D Barrett Has His Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: We purchased our first caravan from Phil Thompson at the Finedon store a week ago. Phil made the process extremely smooth, nothing was too much trouble, gave us lots of good advice and answered all our questions. First class service, thank you Phil.

  • Mr & Mrs Docherty Have Their Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: We saw the caravan that suited all are requirements at the Northampton branch, so we decided to make the one and a half hours drive to see it. And we weren't disappointed. The Sterling Eccles Jewel looked even better than it did on line. The staff mainly in the form of Phil Thompson was more than helpful . We decided to buy the van and agreed to collect the van on the 6th of April. upon our early arrival on the 6th were met by Phil and carried out the necessary paperwork, and to our surprise Marian was presented with a overly bouquet of flowers, which was a lovely gesture . We then got a full tour of the van and shown how everything worked, Phil answered any questions that we had with a good depth of knowledge. All in all the professionalism and the superb way we were dealt with was a credit to himself and the company. There is no doubt in our minds that we would recommend The Caravan Company to any one that is looking to buy a caravan.

  • D Blackwell Has Her Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Having originally driven down to take a look at a caravan we had seen on the internet when we arrived it was sold. However not only did Steve remember us from a very brief conversation he made us feel very welcome.
    We was invited to look around all the Caravans (apart from the ones that had been purchased – rightly so) and ask any questions we might have. Not once did Steve sell us anything just checked that we were okay.
    Upon leaving we hadn’t decided to buy a van but had seen one we both really did like. It might be worth mentioning that on our first visit we met a couple who couldn’t speak highly enough of the company and had purchased many vans over the years from the guys.
    Arriving home we decided to buy the van. Once again Steve remembered us, talked us through the process etc.
    We collected out van on Saturday all through this the communication was first class.
    When we arrived on Saturday we was offered coffee and a smile! Oh yes and beautiful arrangement of flowers, lovely touch.
    Steve showed us around the van how everything worked, nothing as too much trouble.
    These guys are a credit to their industry and demonstrate what good valued customer service should look like. We would have no hesitation in recommended these guys. We will use them for many years to come both for and accessories.
    Well done to all and thank you

  • Mr & Mrs Street Have Their Say

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: We are very pleased with everyone at The Caravan Company at Finedon Northants. They were very thorough with our purchase Lunar SI, having dealt with various dealers in 40 years of caravan ing they are certainly the best company we have dealt with, they were very friendly, they listened to my requirements, and everything was a pleasure for us, we will certainly have our servicing done next year, Thank you for.making it a pleasure.

  • Mr & Mrs Evans Have Their Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Excellent customer care and service. With thanks to all at the Caravan Company especially Phil. Thank you

  • M Keeley & M Kingscote Have Their Say…

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: Very helpful company to deal with.made our first caravan purchase very easy.a very professional company who go the extra mile to help.we were helped by Phil throughout the process and found him very friendly and knowledgeable.

  • K Wainwright Has Her Say

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: I am completely new to caravanning and I was made to feel especially welcome by Phil.
    I was given lots of time to have all my questions answered. He went out of his way to see I was ok and that understood as much as possible, giving lots of advice. I'm sure I took up lots of his time and he never made me feel I was inconveniencing him. I would highly recommend the Caravan Company and especially Phil. Thanks for looking after me it was much appreciated.

  • O Flanagan Has His Say

    Ratings:

    Value for Money: 5
    Customer Service: 5
    Caravan Presentation: 5

    Comment: We collected our caravan yesterday that Phil had sold us in the Northampton branch. His customer service could not have been better at the sale or the hand over. We will recommend them to anybody wanting a new caravan. Easy friendly and nothing was too much trouble. Even though the manager was busy he still took time to talk to us and thank us for our business. When I'm looking to change caravans again I will be there straight away. Looking forward to their site being made bigger so we can go over and look in the shop. Thanks again.

Older Entries
© 2017 The Caravan Company. All rights reserved.